Returns

In the unlikely event that you are not entirely satisfied with your purchase, you can exchange your items for alternative products or receive a refund minus the postage & packaging fee.

To request a return or exchange, please email us at giftandkris@gmail.com. Please state your name, order number, and the email address that was used to place the order. We will then provide you with the next steps.

Refunds/Exchanges can only be given if the goods are returned within 30 days from receipt of your order and if the goods are in perfect condition.

Returns Terms

We will not be responsible for items lost in the post when being returned. Buyers are also responsible for any costs that occur when returning goods. The refund will be issued when the stock is accepted back into our inventory. Your refund will be sent to you via your method of payment within 1 business day.

Order Cancellations

If you made a mistake on your order or simply wish to cancel, your order may be canceled at any time prior to the dispatch of your goods. Simply send an email to us at giftandkris@gmail.com to request the cancellation.