FAQ

Q: What types of products do you sell?

A: We specialize in selling high-quality Thai ceramic animal figurines.

 

Q: Where are your products made?

A: All of our products are made in Thailand.

 

Q: How do I place an order?

A: You can place an order on our website by adding items to your shopping cart and proceeding to checkout. You can also contact us if you have any special requests or need assistance with your order.

 

Q: How can I pay for my order?

A: We accept various payment methods, including credit/debit cards, PayPal, and bank transfer.

 

Q: How long does it take to receive my order?

A: Delivery times vary depending on your location, but we will do our best to get your order to you as quickly as possible. You will receive tracking information once your order has been shipped. Please refer to our "Shipping Information" page for further information.

 

Q: What is your return policy?

A: We want you to be happy with your purchase. If you're not satisfied with your order, please contact us within 14 days of receipt. We will do our best to make it right.

 

Q: Can I cancel or change my order?

A: Please contact us as soon as possible if you need to cancel or change your order. We'll do our best to accommodate your request, but please keep in mind that some orders may have already been processed and cannot be changed.

 

Q: How can I contact you?

A: You can contact us by email or through our contact form on the website. We will respond to your inquiry as soon as possible.